Fed up of housing disrepair? Our team of experts will be able to support you in making a no win no fee housing disrepair compensation claim to help get your home returned to a habitable condition. You may also be entitled to compensation if you have suffered as a result of the housing issues you have endured.
Who Is Talking About Housing Disrepair Claims?
Housing disrepair claims are everywhere in the news at the minute as thousands are receiving payouts for disrepair.
What is Classed as Housing Disrepair?
Housing disrepair means a rented property that requires repair for it to be safe and suitable for tenants to live in. If you are a tenant living in rented accommodation, your landlord is required by law to ensure that the house you live in is in a good state of repair structurally.
Faulty Heating
A cold home cannot be economically maintained between the temperatures 18°C to 21°C. This puts tenants at risk of flu and pneumonia; heart attacks or strokes, hypothermia, and in some cases can be fatal.
Damp/Mould/Fungus
If not tackled, damp and mould can cause respiratory problems and infections as well as affect the immune system of vulnerable people, particularly young children.
Structural Damage
A poorly maintained property can lead to explosions, entrapment, and structural collapse. There is a serious risk of physical injury if such an event were to take place.
Doors/Windows Damaged
Broken doors or windows that have not been fixed pose a serious security risk within your property. Your landlord’s responsibility is to have these repaired as soon as he becomes aware of the issue.
Electrical Hazards
Faulty wiring and old sockets are high risk and can cause electric shocks and, in some cases, be fatal. Installation of electrics should be safe and in a good state of repair.
Leak/Water Damage
Leaks can lead to bigger problems in the home and can cause significant damage if untreated.
Housing Disrepair Compensation Process
Greenbank Lawyers offers legal representation on a no win, no fee basis for people filing housing disrepair claims. We understand that seeking damage compensation through a legal channel can be a lengthy and expensive process for individuals, but with our highly-trained team of solicitors, we’re dedicated to obtaining the best possible result for you.
Step 1
Gathering Evidence
You will need to document the disrepair issues you are facing with photographs or videos where necessary. You should also keep records of any communication with the landlord and any attempts to get them to carry out repairs.
Step 2
Reporting The Issue
As the tenant, you should inform the landlord of the disrepair issues you are facing in writing, as soon as you notice that they are ouccring. You must then give you landlord a reasonable amount of time (usually around 14 days) to carry out repairs.
Step 3
Contacting Us
If the landlord fails to carry out repairs or responds unsatisfactorily, you, the tenant can then seek legal advice from us. Our team of solicitors will assess the case and advise on whether there are grounds for a claim.
Housing Disrepair Compensation Calculator
Just fill in RENT PCM and MONTHS OF NOTICE PERIOD below and we will calculate the amount of compensation for you and then we can begin your housing disrepair claim.
Recent Compensation Claimed
Settlement – £6,500
Awarded to a client for damp and mould issues left untreated by landlord – 14/05/2025
Awarded to a client for damp and mould issues left untreated by landlord – 14/05/2025
Settlement – £3,000
Awarded to a client following roof disrepair that resulted in water ingress
Awarded to a client following roof disrepair that resulted in water ingress
What is Housing Disrepair?
Our mission is to enable our clients to access justice without fear of financial burden.
In the UK, landlords are responsible for ensuring that any rented social housing property they own is safe and habitable. Housing Disrepair can come in many forms such as damp, leaks, mould, inadequate heating, pest infestation and structural defects. These issues can pose serious health and safety risks to tenants so if any of these problems exist in a rental property, it’s important that the landlord is aware and works quickly to rectify them.
Tenants may be entitled to a form of compensation if they experience housing disrepair. Water leaks, electrical damage, and mould can all lead to furniture and clothing becoming degraded or destroyed. Tenants should carefully document the damages that have been caused so that they can make an informed decision about whether or not to pursue legal action for compensation.
Tenants should document any and all communication with their landlord pertaining to any housing-related issues. That way, they can have a clear record in the event they have to seek compensation for damages caused by poorly maintained properties. Having evidence of conversations with the landlord will make it easier to prove your case.
For more information, read our helpful advice on Housing Disrepair:
- How Long Does a Housing Disrepair Claim Take?
- How Much Compensation Can You Claim for Damp and Mould?
- How Much Compensation Can You Get For Housing Disrepair?
- Hidden Costs of Housing Disrepair: Financial and Health Implications for Tenants
Can I Make a Housing Disrepair Claim?
You may be eligible if:
- You rent from a council or housing association
- You reported the issue to your landlord
- They failed to repair it within a reasonable time
- The disrepair has affected your health, belongings or enjoyment of your home
You may not be eligible if:
- The damage was caused by you
- Your landlord was never informed
- You are a private tenant (subject to assessment)
Meet the Housing Disrepair claim experts
Many of our Housing Disrepair solicitors are considered leaders in the field with a significant amount of expertise.
I’m a Consultant Solicitor with over 10 years’ experience, specialising in housing disrepair cases for the past five. Over that time, I’ve supported clients with everything from straightforward claims to complex litigation, always working to secure fair outcomes and make the process as clear and stress-free as possible.
I’ve taken many cases right through to trial and achieved positive results for my clients, and I make it a priority to stay on top of changes in housing law so my advice is always accurate and practical. My goal is simple: to combine strong legal expertise with a down-to-earth, client-focused approach.
Outside of work, I love learning new languages, travelling to experience different cultures, and keeping active in the gym.
Alisha Kamran is a dedicated Paralegal at Greenbank Lawyers, holding an LLB Law degree from the University of Salford. With a strong academic foundation and a clear ambition to qualify as a solicitor, Alisha is committed to building a meaningful and impactful legal career.
She brings a passion for the law and a meticulous approach to her work, offering reliable and detail-oriented support to both clients and colleagues. Alisha is particularly focused on ensuring that each case she assists with is handled with care, professionalism, and integrity. Her proactive attitude and eagerness to learn allow her to thrive in a fast-paced legal environment, while continually expanding her knowledge and skills.
Alisha is proud to be part of a dynamic and supportive team at Greenbank Lawyers, where she is enthusiastic about contributing to the firm’s success and delivering high-quality service to clients.
Outside the legal field, Alisha enjoys reading across a wide range of genres and topics, which helps her stay informed and engaged with the world beyond law. She also finds inspiration and relaxation in music—especially K-pop—which she sees as a creative outlet and a way to recharge.
Alisha looks forward to progressing in her legal journey and making a meaningful difference through her work at Greenbank Lawyers.
She brings a passion for the law and a meticulous approach to her work, offering reliable and detail-oriented support to both clients and colleagues. Alisha is particularly focused on ensuring that each case she assists with is handled with care, professionalism, and integrity. Her proactive attitude and eagerness to learn allow her to thrive in a fast-paced legal environment, while continually expanding her knowledge and skills.
Alisha is proud to be part of a dynamic and supportive team at Greenbank Lawyers, where she is enthusiastic about contributing to the firm’s success and delivering high-quality service to clients.
Outside the legal field, Alisha enjoys reading across a wide range of genres and topics, which helps her stay informed and engaged with the world beyond law. She also finds inspiration and relaxation in music—especially K-pop—which she sees as a creative outlet and a way to recharge.
Alisha looks forward to progressing in her legal journey and making a meaningful difference through her work at Greenbank Lawyers.
Why Choose Us
Charity
Our firm is dedicated to giving back to our local community. We believe in the importance of using our legal expertise to help those in need.
High Ethical Standards
Our firm is committed to upholding the highest ethical standards in our legal practice, ensuring that our clients receive not just skilled legal representation, but also integrity and professionalism.
Expertise
Our team of experienced solicitors has a diverse range of expertise, allowing us to provide comprehensive legal services across a wide range of industries and practice areas.
Streamlined Process
We understand that legal issues can be stressful and overwhelming, which is why we strive to make the legal process as seamless and stress-free as possible for our clients.
What our clients say
We take our client feedback seriously and take steps to ensure that we constantly improve the quality of our services.
We are grateful for all of the feedback we have received and use this to guide us in continuing to better our services.
You can see our reviews on Trustpilot where we currently have over 157 reviews from clients (as of August 2025) you can also leave a review if you have used our service.
Our Promise To You
At Greenbank Lawyers, we promise to keep you informed at every stage of the process and provide the best legal and practical advice in Plain English, with no legal jargon.
Greenbank Lawyers was set up with one aim, which is to provide a legal service of the highest quality at a competitive rate to clients worldwide. Openness and trust form the basis of our relationship with our clients, and we enjoy a reputation for being approachable, friendly, and discrimination-free.
No Win, No Fee
We offer a 100% No Win No Fee agreement. You only pay if/when you win your case & receive your compensation.
Results
Our team is highly praised and sought after for achieving results in a short period of time compared to other firms of this type.
Repairs
We swiftly arrange for your repairs to be fixed in a timely manner, making your home safe to live in again.
FAQ's
Here are some of the answers to frequently asked questions. If you cannot find what you’re looking for here, please don’t hesitate to reach out to us and our team will happily answer any queries.
Still have questions?
What is housing disrepair?
Housing Disrepair describes any situation in which your rented property fails to meet the required standards for habitancy. For example, structural damage, damp and mould, or faulty heating. If you Landlord fails to reasonably resolve any issues, you are potentially entitled to bring a formal claim for housing disrepair.
Can I be made homeless for bringing a claim?
No! You are entitled to bring a claim against your Landlord if they have failed to comply with their statutory obligations in respect of the condition of your rented property.
How long does it take to claim for housing disrepair?
To successfully bring a claim, you need to prove that:
On average, we expect matters to settle within approximately 3 to 6 months. However, this can vary dependent on the unique circumstances of your matter. We will ensure we provide regular updates as to the progress of your matter throughout its lifespan.
Usually, repairs should be conducted within 90 to 120 working days. If your landlord fails to make the necessary repairs, we can consider alternative options such as issuing court proceedings for breach of the Tenancy Agreement.
