Current and former members of the Armed Forces who have experienced Non-Freezing Cold Injuries may be able to seek compensation.
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Signs & Symptoms of NFCI’s
Prickling/Tingling in the feet.
Loss of sensation in the feet.
Skin discolouration of the feet (turns blue-grey or yellow-white.)
Itching in the feet.
Cracking or wrinkling of the skin on the feet.
Redness, Soreness, Swelling and Blisters on the feet.
Infection of the skin on the feet.
Dry and Scaly skin on the feet.
Non-Freezing Cold Injury
Claim Calculator
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Recent Compensation Claimed
Settlement – £11,0000
Radio Operator in the British Army who would spend a lot of time in armoured tanks on the radio where she was exposed to high frequencies and white noise.
Radio Operator in the British Army who would spend a lot of time in armoured tanks on the radio where she was exposed to high frequencies and white noise.
Settlement – £13,0000
Private/Lance Corporal in British Army. Exposed to excessive levels of noise from several weapons including SA80’s LMG’s, live firing etc.
Private/Lance Corporal in British Army. Exposed to excessive levels of noise from several weapons including SA80’s LMG’s, live firing etc.
What is a Non-Freezing Cold Injury?
Non-Freezing Cold Injuries, or NFCIs, occur when individuals are exposed to temperatures below 2°C (35.6°F) for extended periods. This exposure causes constriction of small blood vessels, leading to tissue injury and oxygen deprivation. Consequently, the affected areas may exhibit symptoms such as numbness, tingling, redness, raw or blue-grey skin, blisters, and even gangrene in severe cases.
Making Your Non-Freezing Cold Injury Claim
Our mission is to enable our clients to access justice without fear of financial burden.
NFCI happens when parts of the body (most often the hands and feet) are exposed to wet and cold conditions for long periods, without being dried and warmed up. Then on warming, sufferers may experience pain and a yellowish appearance in the affected area, or redness, swelling and significant and lasting pain.
NFCI affects mainly the hands and feet and the signs and symptoms can include: Raynaud’s phenomenon, in which blood vessels in the fingers or toes spasm, causing pain and numbness; skin changes, such as redness, swelling and ulcers; and nerve changes, such as pain and numbness in the affected area. Suffering from an NFCI can be painful and debilitating.
At Greenbank Lawyers, injured members of the armed forces may be eligible for compensation if they have suffered a non-freezing cold injury. Our legal team has a great deal of experience in handling military cases and working to get our clients the help they need. If you think you may have a claim, don’t hesitate to contact us and let us know. We’ll be here to assist you every step of the way.
Meet the Non-Freezing Cold Injury claim experts
Many of our non-freezing cold injury solicitors are considered leaders in the field with a significant amount of expertise.
Farzana Suleman is a highly experienced solicitor who qualified in 2017, bringing over 15 years of dedicated experience in the field of complex industrial disease litigation. Known for her pragmatic approach and deep analytical thinking, Farzana has consistently delivered outstanding results in challenging and high-value matters.
Farzana has developed a particular expertise in cases involving noise-induced hearing loss. Her work often requires a meticulous and strategic mindset, coupled with a compassionate understanding of the real-life impact these illnesses have on individuals and their families.
Farzana is widely recognised for her problem-solving abilities and assertive negotiation skills, which have led to the successful resolution of numerous complex and high-value cases. Her approach is marked by clarity, precision, and a firm commitment to securing the best possible outcomes for her clients, often in the face of strong opposition.
Beyond her technical excellence, Farzana is deeply focused on personal and professional development. She continuously invests in bringing forward the best version of herself both as a legal practitioner and as a trusted adviser to her clients. Her dedication to growth and self-improvement translates into a modern, thoughtful, and client-focused legal service.
Farzana's work is underpinned by integrity, resilience, and a genuine passion for client care and interest. Whether navigating intricate liability issues or managing sensitive client relationships, she brings both intellect and empathy to every case.
Asim is a skilled and experienced legal professional with over 12 years of experience in personal injury law. He qualified as a solicitor six years ago and has built a strong reputation for his clear, strategic thinking and client-focused approach.
Asim began his legal studies at Blackburn College before continuing his education at the University of South Wales and the University of Central Lancashire. This academic foundation, combined with extensive hands-on experience, has shaped his thorough understanding of personal injury law and its impact on individuals and families.
He has a particular interest in complex personal injury claims, including cases involving long-term physical and psychological effects. Known for his precision, analytical mindset, and ability to navigate challenging legal issues, Asim has successfully resolved numerous high-value and complex cases over the years.
Clients value Asim for his calm, professional manner and his ability to explain complex legal matters with clarity. His assertive negotiation skills and strategic approach consistently lead to positive outcomes, even in cases involving strong opposition.
In addition to his legal expertise, Asim is committed to continuous personal and professional development. He is always looking to refine his knowledge and stay updated with developments in the field, ensuring he offers the most modern and effective legal service possible.
Outside of work, Asim enjoys travelling, dining out, and spending quality time with family and friends. A passionate football fan, he supports Manchester United and rarely misses a match. His love for the game and his adventurous spirit reflect his energetic and well-rounded personality.
Guided by integrity, empathy, and resilience, Asim brings a balanced combination of legal acumen and genuine care to every case he handles—making him a trusted advocate for his clients.
Why Choose Us
Charity
Our firm is dedicated to giving back to our local community. We believe in the importance of using our legal expertise to help those in need.
High Ethical Standards
Our firm is committed to upholding the highest ethical standards in our legal practice, ensuring that our clients receive not just skilled legal representation, but also integrity and professionalism.
Expertise
Our team of experienced solicitors has a diverse range of expertise, allowing us to provide comprehensive legal services across a wide range of industries and practice areas.
Streamlined Process
We understand that legal issues can be stressful and overwhelming, which is why we strive to make the legal process as seamless and stress-free as possible for our clients.
What our clients say
We take our client feedback seriously and take steps to ensure that we constantly improve the quality of our services.
We are grateful for all of the feedback we have received and use this to guide us in continuing to better our services.
You can see our reviews on Trustpilot where we currently have over 157 reviews from clients (as of August 2025) you can also leave a review if you have used our service.
I started my claim just under 3 years ago. Greenbank were very good right from the off, arranging for someone to come to the house to conduct a hearing test, then very comprehensive telephone calls establishing the full case. My solicitor Mr Asim Akber was very knowledgeable and extremely helpful, keeping me appraised throughout the quite lengthy process. The wait was worth it and due to Mr Akber's guidance I received a very pleasant settlement figure this morning well in excess of the original offer! Thank you Greenbank and Asim!!
Michail A.
1776677326
I had an excellent experience with my claims Solicitor Asim throughout the process. From stat to finish, they were highly professional, knowledgeable, and incredibly supportive. Asim took time to explain everything clearly.I am extremely grateful to Greenbank Lawyers for their hard work and would highly recommend their services.
Benn M.
1775229803
The process is long but green bank lawyers always keep you informed with the progress though the claim. Really would recommend
Toby G.
1773694913
Highly recommended Green Bank Lawyers and Asim who successfully handled my case. They have been professional and helpful throughout the process.
Nathan H
1772539359
They were very helpful and kept me informed at all stages of the process, I would recommend them to anyone needing their services
David K.
1771512954
Excellent service from start to finish very happy with outcome thank you to all involved for all your efforts highly recommended
Richard H.
1771509888
Used these to settle a hearing claim it took a little longer than expected but the guys where reassuring and got me through to the end? And the End result was a hell of a lot more than i was expecting thanks again Greenbank.
jordon C.
1771435098
Great place , handled my claim with MOD.kept me informed at all junctures assisted with all criteria, happy to recommend.
Alan K.
1771432257
I would definatley recommend Greenbank Lawyers . Throughout the process of my military hearing loss claim I was well informed advised with professional support and a welcoming outcome . Special thankyou to Asim Akber for your expertise and continued advice .
Steve D.
1770301605
I used Greenbank Lawyers and would highly recommend them to anyone. They were very professional kept me well informed and offered there expertise in the process of my claim from the start to the end with a very positive outcome .Thankyou
Pat D.
1770226814
My advicer Amir Khan, kept me informed of my claim all the way to the day I received my payment, very happy with the he result, I will inform my friends of the great service I received.
Dennis W.
1769610110
Top level service from start to finish , with excellent advice thank you
Gareth B.
1769491048
The whole process has been very long and I have been kept advised of progress all the way through. The service provided by the team has been very Professional and I would like to thank them for the service given to me.
Don C.
1769076662
Finally at the end of a long journey of justice for my military hearing claim. Asim was professional throughout and kept me informed with processes as they occurred. I’d recommend Greenbank services to anyone.
Andrew C.
1768911679
As an ex military person who is suffering with tenitus very badly as well as PTSD, I've been working with Mr Asim Akber for some considerable time and he has persuaded my Lose of hearing claim against the MOD who if I'm to be very honest employ legal council who have NO idea of what military terms mean. Asim and his team are absolutely fantastic and very empathetic with my frustrations. Having served my queen and Country and paid the price for long term Infantry weapon use its so strange why the solicitors appointment by the MOD are even asking very strange questions. Thank you Asim so far
Vic G.
1767726001
I can’t speak highly enough of Greenbank Lawyers, in particular Mr Asim Akber who personally handled my Military Hearing Loss claim. From the very beginning, they were professional, supportive, and clear in explaining every step of the process. They took the time to understand my service background and made sure I always felt heard and respected.The team was extremely knowledgeable about military-related claims and handled everything efficiently, keeping me informed throughout. What could have been a stressful process felt straightforward thanks to their guidance and commitment. I’m very grateful for their hard work and dedication, and I would confidently recommend Greenbank Lawyers to any current or former service member needing legal assistance.
Steven L.
1767027180
I was made to feel like I was their most important client, anytime day or night they were available to talk and offer professional, friendly and understandable advice with understanding and compassion! Simply amazing!Thanks again Asim, kind regards Graeme
Gee D.
1766077401
A lengthy case mine, however Greenbank kept me up to date, were empathetic and really professional without. They fought for me, and I’m very happy with the outcome. Would absolutely use this company again if the need arose. Highly recommended team.
Victoria P.
1762619746
I recently used Greenbank Lawyers for my Army hearing compensation claim and couldn’t be happier with the outcome. Communication was spot on, I was regularly updated and always felt informed by Asim Akber about the progress of my case. Very Professional, highly effective service. I would strongly recommend Greenbank Lawyers to any ex service personnel .
Darren V.
1758622142
I recently used Greenbank Lawyers for my Army hearing compensation claim and couldn’t be happier with the outcome. They secured me a very good settlement and were excellent throughout the whole process. Communication was spot on, I was regularly updated and always felt informed by Asim Akber about the progress of my case. Professional, supportive, and highly effective service. I would strongly recommend Greenbank Lawyers to anyone needing legal assistance.
Daniel A.
1757502716
Our Promise To You
At Greenbank Lawyers, we promise to keep you informed at every stage of the process and provide the best legal and practical advice in Plain English, with no legal jargon.
Greenbank Lawyers was set up with one aim, which is to provide a legal service of the highest quality at a competitive rate to clients worldwide. Openness and trust form the basis of our relationship with our clients, and we enjoy a reputation for being approachable, friendly, and discrimination-free.
FAQ's
Here are some of the answers to frequently asked questions. If you cannot find what you’re looking for here, please don’t hesitate to reach out to us and our team will happily answer any queries.
Still have questions?
Why Can’t I Claim Before 1987?
Due to a clause in the Crown Proceedings Act, claims for military hearing loss prior to May 1987 cannot be made. As a result, those who were exposed to excessive noise while serving in the military will not receive any compensation. It is important to note that this policy applies only to cases before May 1987 and those after may still be eligible for compensation.
Will A Claim Affect My Pension?
No, bringing a claim won’t affect your entitlement to a pension under any of the various Armed Forces Pension Schemes.
Will Claiming Impact My Career?
In the event that you recover from your injuries and can return to work, there are very strict rules about discriminating against someone for bringing a legal claim.
Personnel who file a compensation claim after an injury are not looked down upon by the MoD. The Ministry of Defence pays you a settlement, regardless of whether you return to work or not, out of a budget specifically allocated for this purpose. Your unit’s budget doesn’t cover it and it certainly doesn’t come from the same budget that dictates the amount and quality of gear, equipment, and other resources for your friends who remain in service.
