Complaints Procedure
[/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_line_height=”2em” header_font=”Faustina||||||||” header_text_color=”#0e7162″ header_font_size=”60px” header_line_height=”1.3em” global_colors_info=”{}”]If you have any comments on the service you have received, please complete the form which will be sent to our client care team who will respond as soon as possible.
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%%phone%%||et_pb_line_break_holder||||et_pb_line_break_holder||Email: %%email%%||et_pb_line_break_holder||||et_pb_line_break_holder||Case Number: %%case%%||et_pb_line_break_holder||||et_pb_line_break_holder||Name of person dealing with the case: %%solic%%||et_pb_line_break_holder||||et_pb_line_break_holder||Details of complaint: %%message%%” sticky_enabled=”0″ box_shadow_style=”preset3″ box_shadow_blur=”20px” box_shadow_spread=”-21px”][et_pb_contact_field field_id=”Name” field_title=”Name” fullwidth_field=”on” _builder_version=”3.17.2″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” 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