I recently used Greenbank Lawyers to assist me with my hearing loss claim, and I am very pleased with the service and support I received throughout the process.
From the outset, the communication was clear, professional and easy to understand. Dealing with a hearing loss claim can be stressful and involve a lot of information, but my solicitor took the time to explain each stage of the process, my options and what I could expect.
I particularly appreciated the patience and understanding shown towards me. I have learning difficulties, which can sometimes make it difficult for me to process complex information, but the team never made me feel rushed or uncomfortable. They took the time to explain things in a way I could understand and made sure I was comfortable with the decisions being made.
Throughout my claim, I felt that my case was being taken seriously and that I had someone in my corner. I was kept informed of progress and was given the opportunity to ask questions whenever I needed to.
I would like to personally thank everyone at Greenbank Lawyers for their professionalism, patience and support. The service I received made what could have been a very difficult process much easier to manage.
I would have no hesitation in recommending Greenbank Lawyers to anyone looking for legal support with a hearing loss claim.