Current and former members of the Armed Forces who have experienced Non-Freezing Cold Injuries may be able to seek compensation.
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Signs & Symptoms of NFCI’s
Prickling/Tingling in the feet.
Loss of sensation in the feet.
Skin discolouration of the feet (turns blue-grey or yellow-white.)
Itching in the feet.
Cracking or wrinkling of the skin on the feet.
Redness, Soreness, Swelling and Blisters on the feet.
Infection of the skin on the feet.
Dry and Scaly skin on the feet.
Non-Freezing Cold Injury
Claim Calculator
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Recent Compensation Claimed
Settlement – £11,0000
Radio Operator in the British Army who would spend a lot of time in armoured tanks on the radio where she was exposed to high frequencies and white noise.
Radio Operator in the British Army who would spend a lot of time in armoured tanks on the radio where she was exposed to high frequencies and white noise.
Settlement – £13,0000
Private/Lance Corporal in British Army. Exposed to excessive levels of noise from several weapons including SA80’s LMG’s, live firing etc.
Private/Lance Corporal in British Army. Exposed to excessive levels of noise from several weapons including SA80’s LMG’s, live firing etc.
What is a Non-Freezing Cold Injury?
Non-Freezing Cold Injuries, or NFCIs, occur when individuals are exposed to temperatures below 2°C (35.6°F) for extended periods. This exposure causes constriction of small blood vessels, leading to tissue injury and oxygen deprivation. Consequently, the affected areas may exhibit symptoms such as numbness, tingling, redness, raw or blue-grey skin, blisters, and even gangrene in severe cases.
Making Your Non-Freezing Cold Injury Claim
Our mission is to enable our clients to access justice without fear of financial burden.
NFCI happens when parts of the body (most often the hands and feet) are exposed to wet and cold conditions for long periods, without being dried and warmed up. Then on warming, sufferers may experience pain and a yellowish appearance in the affected area, or redness, swelling and significant and lasting pain.
NFCI affects mainly the hands and feet and the signs and symptoms can include: Raynaud’s phenomenon, in which blood vessels in the fingers or toes spasm, causing pain and numbness; skin changes, such as redness, swelling and ulcers; and nerve changes, such as pain and numbness in the affected area. Suffering from an NFCI can be painful and debilitating.
At Greenbank Lawyers, injured members of the armed forces may be eligible for compensation if they have suffered a non-freezing cold injury. Our legal team has a great deal of experience in handling military cases and working to get our clients the help they need. If you think you may have a claim, don’t hesitate to contact us and let us know. We’ll be here to assist you every step of the way.
Meet the Non-Freezing Cold Injury claim experts
Many of our non-freezing cold injury solicitors are considered leaders in the field with a significant amount of expertise.
Farzana Suleman is a highly experienced solicitor who qualified in 2017, bringing over 15 years of dedicated experience in the field of complex industrial disease litigation. Known for her pragmatic approach and deep analytical thinking, Farzana has consistently delivered outstanding results in challenging and high-value matters.
Farzana has developed a particular expertise in cases involving noise-induced hearing loss. Her work often requires a meticulous and strategic mindset, coupled with a compassionate understanding of the real-life impact these illnesses have on individuals and their families.
Farzana is widely recognised for her problem-solving abilities and assertive negotiation skills, which have led to the successful resolution of numerous complex and high-value cases. Her approach is marked by clarity, precision, and a firm commitment to securing the best possible outcomes for her clients, often in the face of strong opposition.
Beyond her technical excellence, Farzana is deeply focused on personal and professional development. She continuously invests in bringing forward the best version of herself both as a legal practitioner and as a trusted adviser to her clients. Her dedication to growth and self-improvement translates into a modern, thoughtful, and client-focused legal service.
Farzana's work is underpinned by integrity, resilience, and a genuine passion for client care and interest. Whether navigating intricate liability issues or managing sensitive client relationships, she brings both intellect and empathy to every case.
Asim is a skilled and experienced legal professional with over 12 years of experience in personal injury law. He qualified as a solicitor six years ago and has built a strong reputation for his clear, strategic thinking and client-focused approach.
Asim began his legal studies at Blackburn College before continuing his education at the University of South Wales and the University of Central Lancashire. This academic foundation, combined with extensive hands-on experience, has shaped his thorough understanding of personal injury law and its impact on individuals and families.
He has a particular interest in complex personal injury claims, including cases involving long-term physical and psychological effects. Known for his precision, analytical mindset, and ability to navigate challenging legal issues, Asim has successfully resolved numerous high-value and complex cases over the years.
Clients value Asim for his calm, professional manner and his ability to explain complex legal matters with clarity. His assertive negotiation skills and strategic approach consistently lead to positive outcomes, even in cases involving strong opposition.
In addition to his legal expertise, Asim is committed to continuous personal and professional development. He is always looking to refine his knowledge and stay updated with developments in the field, ensuring he offers the most modern and effective legal service possible.
Outside of work, Asim enjoys travelling, dining out, and spending quality time with family and friends. A passionate football fan, he supports Manchester United and rarely misses a match. His love for the game and his adventurous spirit reflect his energetic and well-rounded personality.
Guided by integrity, empathy, and resilience, Asim brings a balanced combination of legal acumen and genuine care to every case he handles—making him a trusted advocate for his clients.
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Charity
Our firm is dedicated to giving back to our local community. We believe in the importance of using our legal expertise to help those in need.
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Our firm is committed to upholding the highest ethical standards in our legal practice, ensuring that our clients receive not just skilled legal representation, but also integrity and professionalism.
Expertise
Our team of experienced solicitors has a diverse range of expertise, allowing us to provide comprehensive legal services across a wide range of industries and practice areas.
Streamlined Process
We understand that legal issues can be stressful and overwhelming, which is why we strive to make the legal process as seamless and stress-free as possible for our clients.
What our clients say
We take our client feedback seriously and take steps to ensure that we constantly improve the quality of our services.
We are grateful for all of the feedback we have received and use this to guide us in continuing to better our services.
You can see our reviews on Trustpilot where we currently have over 157 reviews from clients (as of August 2025) you can also leave a review if you have used our service.
I recently used Greenbank Lawyers for my Army hearing compensation claim and couldn’t be happier with the outcome. Communication was spot on, I was regularly updated and always felt informed by Asim Akber about the progress of my case. Very Professional, highly effective service. I would strongly recommend Greenbank Lawyers to any ex service personnel .
Darren V.
1758622142
I recently used Greenbank Lawyers for my Army hearing compensation claim and couldn’t be happier with the outcome. They secured me a very good settlement and were excellent throughout the whole process. Communication was spot on, I was regularly updated and always felt informed by Asim Akber about the progress of my case. Professional, supportive, and highly effective service. I would strongly recommend Greenbank Lawyers to anyone needing legal assistance.
Daniel A.
1757502716
From start to finish my case was very well managed with my settlement making it an additional pleasant experience, thank you to Farzana and the team at Greenbank Lawyers.
Alan O.
1752215312
Asim provided great help in resolving my problems. Would highly recommend.
O J.
1750934046
Was a great experience, I was informed at every step and introduced to new account manager when they changed. A very efficient service and professional staff who do their best to get a positive result for me. Would recommend to anyone
Richard B.
1750762654
It's taken a few years to finalise my case but the team have already always kept me in the loop and I can't thank them enough
barrie G.
1750236266
⭐️⭐️⭐️⭐️⭐️ – First-class serviceI received a first-class service from Greenbank Lawyers. Special thanks to Asim Akber, who kept me fully updated throughout and worked tirelessly for a successful outcome. He was professional, approachable, and always made sure I understood every step of the process.The whole experience was straightforward and took around 18 months from start to finish. I’d highly recommend Greenbank to any ex-service personnel thinking of making a claim — you’re in good hands.
wayne
1750158054
Greenback acted in a most professional manner in dealing with my case. Mr. Asim Akber who was my point of contact throughout I would highly recommend. It was a long process but his effort, patience and proactive approach shone through keeping me informed of current status which culminated in a successful outcome.Thank you Asim.
Paul B.
1749667470
I was one of those reluctant veterans who didn’t believe the adverts. But eventually I took the leap and reached out to Greenbank and I am glad I did. No stress, no hassle at any stage and today I won my settlement. My appointed solicitor - Farzana - was brilliant the whole time, keeping me informed along the way. I would recommend them to anyone. Thank you.
John H
1749506036
I would highly recommend greenbank lawyers, Farzana was fantastic, kept me in the loop throughout the whole process resulting in a successful claim
Carl P.
1748886934
Greenbank lawyers have been fantastic from start to finish
Callum J.
1748180834
⭐⭐⭐⭐⭐I can’t recommend Greenbank Lawyers highly enough. Mr. Akber and his team have been absolutely outstanding in handling my Noise Induced Hearing Loss claim. From the very beginning, they were professional, supportive, and extremely knowledgeable. They guided me through the entire process with clear communication and genuine care, always keeping my best interests at heart. The outcome exceeded my expectations, and I truly felt like I was in safe hands every step of the way. A big thank you to Mr. Akber and everyone at Greenbank Lawyers for their hard work and dedication – 5 stars well deserved!
Nigel P.
1746695962
Brilliant service from the team kept me informed all the and went above and beyond cant recomend these people highly enough many thanks
Lee M.
1746013901
Thank you for your outstanding service, from start to finish. You have taken control and assisted me through the whole process. I will most certainly recommend you to anyone who is looking for the services you offer.
Herbie H.
1745580679
Since starting claim they are very professional. Kept informed on what was happening. Would recommend them.
Trevor M.
1745507487
Kept me abreast of the ongoing claim on a regular basis, and advised of all options along the journey.
John H.
1744890241
Well everyone knows how hard it is to get money from a government run organisation. But Asim at Greenbank Lawyer fought my case for my loss of hearing against the MOD. The MOD reluctant in releasing my military/medical records. Which caused a delay but justice prevailed in the form of Asim and his team. I highly recommend then to fight your case
Andrea D.
1742399715
Like to say a big thank you to Asim, kept me informed at all times, I have now successfully got compensation in quick time ,5 figure settlement, again big thank you to Greenbank lawyers
mark M.
1741814938
I was very impressed with the way Greenbank stuck to the task of furthering my claim despite the MoD's tardiness and initial refusal. I am sure, that without their help I would have walked away empty handed. Thank you Mr Akber and your team for your persistance in my claim. Bernard Rumbold.
Bernard R.
1741177343
Our Promise To You
At Greenbank Lawyers, we promise to keep you informed at every stage of the process and provide the best legal and practical advice in Plain English, with no legal jargon.
Greenbank Lawyers was set up with one aim, which is to provide a legal service of the highest quality at a competitive rate to clients worldwide. Openness and trust form the basis of our relationship with our clients, and we enjoy a reputation for being approachable, friendly, and discrimination-free.
FAQ's
Here are some of the answers to frequently asked questions. If you cannot find what you’re looking for here, please don’t hesitate to reach out to us and our team will happily answer any queries.
Still have questions?
Why Can’t I Claim Before 1987?
Due to a clause in the Crown Proceedings Act, claims for military hearing loss prior to May 1987 cannot be made. As a result, those who were exposed to excessive noise while serving in the military will not receive any compensation. It is important to note that this policy applies only to cases before May 1987 and those after may still be eligible for compensation.
Will A Claim Affect My Pension?
No, bringing a claim won’t affect your entitlement to a pension under any of the various Armed Forces Pension Schemes.
Will Claiming Impact My Career?
In the event that you recover from your injuries and can return to work, there are very strict rules about discriminating against someone for bringing a legal claim.
Personnel who file a compensation claim after an injury are not looked down upon by the MoD. The Ministry of Defence pays you a settlement, regardless of whether you return to work or not, out of a budget specifically allocated for this purpose. Your unit’s budget doesn’t cover it and it certainly doesn’t come from the same budget that dictates the amount and quality of gear, equipment, and other resources for your friends who remain in service.
