Fed up of housing disrepair? Our team of experts will be able to support you in making a no win no fee housing disrepair compensation claim to help get your home returned to a habitable condition. You may also be entitled to compensation if you have suffered as a result of the housing issues you have endured.
Who Is Talking About Housing Disrepair Claims?
Housing disrepair claims are everywhere in the news at the minute as thousands are receiving payouts for disrepair.
Signs of Housing Disrepair
Housing disrepair means a rented property that requires repair for it to be safe and suitable for tenants to live in. If you are a tenant living in rented accommodation, your landlord is required by law to ensure that the house you live in is in a good state of repair structurally.
Faulty Heating
A cold home cannot be economically maintained between the temperatures 18°C to 21°C. This puts tenants at risk of flu and pneumonia; heart attacks or strokes, hypothermia, and in some cases can be fatal.
Damp/Mould/Fungus
If not tackled, damp and mould can cause respiratory problems and infections as well as affect the immune system of vulnerable people, particularly young children.
Structural Damage
A poorly maintained property can lead to explosions, entrapment, and structural collapse. There is a serious risk of physical injury if such an event were to take place.
Doors/Windows Damaged
Broken doors or windows that have not been fixed pose a serious security risk within your property. Your landlord’s responsibility is to have these repaired as soon as he becomes aware of the issue.
Electrical Hazards
Faulty wiring and old sockets are high risk and can cause electric shocks and, in some cases, be fatal. Installation of electrics should be safe and in a good state of repair.
Leak/Water Damage
Leaks can lead to bigger problems in the home and can cause significant damage if untreated.
Housing Disrepair Compensation Process
Greenbank Lawyers offers legal representation on a no win, no fee basis for people filing housing disrepair claims. We understand that seeking damage compensation through a legal channel can be a lengthy and expensive process for individuals, but with our highly-trained team of solicitors, we’re dedicated to obtaining the best possible result for you.
Step 1
Gathering Evidence
You will need to document the disrepair issues you are facing with photographs or videos where necessary. You should also keep records of any communication with the landlord and any attempts to get them to carry out repairs.
Step 2
Reporting The Issue
As the tenant, you should inform the landlord of the disrepair issues you are facing in writing, as soon as you notice that they are ouccring. You must then give you landlord a reasonable amount of time (usually around 14 days) to carry out repairs.
Step 3
Contacting Us
If the landlord fails to carry out repairs or responds unsatisfactorily, you, the tenant can then seek legal advice from us. Our team of solicitors will assess the case and advise on whether there are grounds for a claim.
Housing Disrepair Compensation Calculator
Just fill in RENT PCM and MONTHS OF NOTICE PERIOD below and we will calculate the amount of compensation for you.
Recent Compensation Claimed
Settlement – £6,500
Awarded to a client for damp and mould issues left untreated by landlord – 14/05/2025
Awarded to a client for damp and mould issues left untreated by landlord – 14/05/2025
Settlement – £3,000
Awarded to a client following roof disrepair that resulted in water ingress
Awarded to a client following roof disrepair that resulted in water ingress
What is Housing Disrepair?
Our mission is to enable our clients to access justice without fear of financial burden.
In the UK, landlords are responsible for ensuring that any rented social housing property they own is safe and habitable. Housing Disrepair can come in many forms such as damp, leaks, mould, inadequate heating, pest infestation and structural defects. These issues can pose serious health and safety risks to tenants so if any of these problems exist in a rental property, it’s important that the landlord is aware and works quickly to rectify them.
Tenants may be entitled to a form of compensation if they experience housing disrepair. Water leaks, electrical damage, and mould can all lead to furniture and clothing becoming degraded or destroyed. Tenants should carefully document the damages that have been caused so that they can make an informed decision about whether or not to pursue legal action for compensation.
Tenants should document any and all communication with their landlord pertaining to any housing-related issues. That way, they can have a clear record in the event they have to seek compensation for damages caused by poorly maintained properties. Having evidence of conversations with the landlord will make it easier to prove your case.
Meet the Housing Disrepair claim experts
Many of our Housing Disrepair solicitors are considered leaders in the field with a significant amount of expertise.
I’m a Consultant Solicitor with over 10 years’ experience, specialising in housing disrepair cases for the past five. Over that time, I’ve supported clients with everything from straightforward claims to complex litigation, always working to secure fair outcomes and make the process as clear and stress-free as possible.
I’ve taken many cases right through to trial and achieved positive results for my clients, and I make it a priority to stay on top of changes in housing law so my advice is always accurate and practical. My goal is simple: to combine strong legal expertise with a down-to-earth, client-focused approach.
Outside of work, I love learning new languages, travelling to experience different cultures, and keeping active in the gym.
Alisha Kamran is a dedicated Paralegal at Greenbank Lawyers, holding an LLB Law degree from the University of Salford. With a strong academic foundation and a clear ambition to qualify as a solicitor, Alisha is committed to building a meaningful and impactful legal career.
She brings a passion for the law and a meticulous approach to her work, offering reliable and detail-oriented support to both clients and colleagues. Alisha is particularly focused on ensuring that each case she assists with is handled with care, professionalism, and integrity. Her proactive attitude and eagerness to learn allow her to thrive in a fast-paced legal environment, while continually expanding her knowledge and skills.
Alisha is proud to be part of a dynamic and supportive team at Greenbank Lawyers, where she is enthusiastic about contributing to the firm’s success and delivering high-quality service to clients.
Outside the legal field, Alisha enjoys reading across a wide range of genres and topics, which helps her stay informed and engaged with the world beyond law. She also finds inspiration and relaxation in music—especially K-pop—which she sees as a creative outlet and a way to recharge.
Alisha looks forward to progressing in her legal journey and making a meaningful difference through her work at Greenbank Lawyers.
She brings a passion for the law and a meticulous approach to her work, offering reliable and detail-oriented support to both clients and colleagues. Alisha is particularly focused on ensuring that each case she assists with is handled with care, professionalism, and integrity. Her proactive attitude and eagerness to learn allow her to thrive in a fast-paced legal environment, while continually expanding her knowledge and skills.
Alisha is proud to be part of a dynamic and supportive team at Greenbank Lawyers, where she is enthusiastic about contributing to the firm’s success and delivering high-quality service to clients.
Outside the legal field, Alisha enjoys reading across a wide range of genres and topics, which helps her stay informed and engaged with the world beyond law. She also finds inspiration and relaxation in music—especially K-pop—which she sees as a creative outlet and a way to recharge.
Alisha looks forward to progressing in her legal journey and making a meaningful difference through her work at Greenbank Lawyers.
Why Choose Us
Charity
Our firm is dedicated to giving back to our local community. We believe in the importance of using our legal expertise to help those in need.
High Ethical Standards
Our firm is committed to upholding the highest ethical standards in our legal practice, ensuring that our clients receive not just skilled legal representation, but also integrity and professionalism.
Expertise
Our team of experienced solicitors has a diverse range of expertise, allowing us to provide comprehensive legal services across a wide range of industries and practice areas.
Streamlined Process
We understand that legal issues can be stressful and overwhelming, which is why we strive to make the legal process as seamless and stress-free as possible for our clients.
What our clients say
We take our client feedback seriously and take steps to ensure that we constantly improve the quality of our services.
We are grateful for all of the feedback we have received and use this to guide us in continuing to better our services.
You can see our reviews on Trustpilot where we currently have over 157 reviews from clients (as of August 2025) you can also leave a review if you have used our service.
Finally at the end of a long journey of justice for my military hearing claim. Asim was professional throughout and kept me informed with processes as they occurred. I’d recommend Greenbank services to anyone.
Andrew C.
1768911679
As an ex military person who is suffering with tenitus very badly as well as PTSD, I've been working with Mr Asim Akber for some considerable time and he has persuaded my Lose of hearing claim against the MOD who if I'm to be very honest employ legal council who have NO idea of what military terms mean. Asim and his team are absolutely fantastic and very empathetic with my frustrations. Having served my queen and Country and paid the price for long term Infantry weapon use its so strange why the solicitors appointment by the MOD are even asking very strange questions. Thank you Asim so far
Vic G.
1767726001
I can’t speak highly enough of Greenbank Lawyers, in particular Mr Asim Akber who personally handled my Military Hearing Loss claim. From the very beginning, they were professional, supportive, and clear in explaining every step of the process. They took the time to understand my service background and made sure I always felt heard and respected.The team was extremely knowledgeable about military-related claims and handled everything efficiently, keeping me informed throughout. What could have been a stressful process felt straightforward thanks to their guidance and commitment. I’m very grateful for their hard work and dedication, and I would confidently recommend Greenbank Lawyers to any current or former service member needing legal assistance.
Steven L.
1767027180
I was made to feel like I was their most important client, anytime day or night they were available to talk and offer professional, friendly and understandable advice with understanding and compassion! Simply amazing!Thanks again Asim, kind regards Graeme
Gee D.
1766077401
A lengthy case mine, however Greenbank kept me up to date, were empathetic and really professional without. They fought for me, and I’m very happy with the outcome. Would absolutely use this company again if the need arose. Highly recommended team.
Victoria P.
1762619746
I recently used Greenbank Lawyers for my Army hearing compensation claim and couldn’t be happier with the outcome. Communication was spot on, I was regularly updated and always felt informed by Asim Akber about the progress of my case. Very Professional, highly effective service. I would strongly recommend Greenbank Lawyers to any ex service personnel .
Darren V.
1758622142
I recently used Greenbank Lawyers for my Army hearing compensation claim and couldn’t be happier with the outcome. They secured me a very good settlement and were excellent throughout the whole process. Communication was spot on, I was regularly updated and always felt informed by Asim Akber about the progress of my case. Professional, supportive, and highly effective service. I would strongly recommend Greenbank Lawyers to anyone needing legal assistance.
Daniel A.
1757502716
From start to finish my case was very well managed with my settlement making it an additional pleasant experience, thank you to Farzana and the team at Greenbank Lawyers.
Alan O.
1752215312
Asim provided great help in resolving my problems. Would highly recommend.
O J.
1750934046
Was a great experience, I was informed at every step and introduced to new account manager when they changed. A very efficient service and professional staff who do their best to get a positive result for me. Would recommend to anyone
Richard B.
1750762654
It's taken a few years to finalise my case but the team have already always kept me in the loop and I can't thank them enough
barrie G.
1750236266
⭐️⭐️⭐️⭐️⭐️ – First-class serviceI received a first-class service from Greenbank Lawyers. Special thanks to Asim Akber, who kept me fully updated throughout and worked tirelessly for a successful outcome. He was professional, approachable, and always made sure I understood every step of the process.The whole experience was straightforward and took around 18 months from start to finish. I’d highly recommend Greenbank to any ex-service personnel thinking of making a claim — you’re in good hands.
wayne
1750158054
Greenback acted in a most professional manner in dealing with my case. Mr. Asim Akber who was my point of contact throughout I would highly recommend. It was a long process but his effort, patience and proactive approach shone through keeping me informed of current status which culminated in a successful outcome.Thank you Asim.
Paul B.
1749667470
I was one of those reluctant veterans who didn’t believe the adverts. But eventually I took the leap and reached out to Greenbank and I am glad I did. No stress, no hassle at any stage and today I won my settlement. My appointed solicitor - Farzana - was brilliant the whole time, keeping me informed along the way. I would recommend them to anyone. Thank you.
John H
1749506036
I would highly recommend greenbank lawyers, Farzana was fantastic, kept me in the loop throughout the whole process resulting in a successful claim
Carl P.
1748886934
Greenbank lawyers have been fantastic from start to finish
Callum J.
1748180834
⭐⭐⭐⭐⭐I can’t recommend Greenbank Lawyers highly enough. Mr. Akber and his team have been absolutely outstanding in handling my Noise Induced Hearing Loss claim. From the very beginning, they were professional, supportive, and extremely knowledgeable. They guided me through the entire process with clear communication and genuine care, always keeping my best interests at heart. The outcome exceeded my expectations, and I truly felt like I was in safe hands every step of the way. A big thank you to Mr. Akber and everyone at Greenbank Lawyers for their hard work and dedication – 5 stars well deserved!
Nigel P.
1746695962
Brilliant service from the team kept me informed all the and went above and beyond cant recomend these people highly enough many thanks
Lee M.
1746013901
Thank you for your outstanding service, from start to finish. You have taken control and assisted me through the whole process. I will most certainly recommend you to anyone who is looking for the services you offer.
Herbie H.
1745580679
Our Promise To You
At Greenbank Lawyers, we promise to keep you informed at every stage of the process and provide the best legal and practical advice in Plain English, with no legal jargon.
Greenbank Lawyers was set up with one aim, which is to provide a legal service of the highest quality at a competitive rate to clients worldwide. Openness and trust form the basis of our relationship with our clients, and we enjoy a reputation for being approachable, friendly, and discrimination-free.
No Win, No Fee
We offer a 100% No Win No Fee agreement. You only pay if/when you win your case & receive your compensation.
Results
Our team is highly praised and sought after for achieving results in a short period of time compared to other firms of this type.
Repairs
We swiftly arrange for your repairs to be fixed in a timely manner, making your home safe to live in again.
FAQ's
Here are some of the answers to frequently asked questions. If you cannot find what you’re looking for here, please don’t hesitate to reach out to us and our team will happily answer any queries.
Still have questions?
What is housing disrepair?
Housing Disrepair describes any situation in which your rented property fails to meet the required standards for habitancy. For example, structural damage, damp and mould, or faulty heating. If you Landlord fails to reasonably resolve any issues, you are potentially entitled to bring a formal claim for housing disrepair.
Can I be made homeless for bringing a claim?
No! You are entitled to bring a claim against your Landlord if they have failed to comply with their statutory obligations in respect of the condition of your rented property.
How long does it take to claim for housing disrepair?
To successfully bring a claim, you need to prove that:
On average, we expect matters to settle within approximately 3 to 6 months. However, this can vary dependent on the unique circumstances of your matter. We will ensure we provide regular updates as to the progress of your matter throughout its lifespan.
Usually, repairs should be conducted within 90 to 120 working days. If your landlord fails to make the necessary repairs, we can consider alternative options such as issuing court proceedings for breach of the Tenancy Agreement.
